The customer is always right… right? Not necessarily. Anyone who has spent time running a business knows there are times when a customer is completely wrong, whether that's in their perception of your company or product, or their treatment of you and your staff. While your human instinct might tell you to go on the defensive...
If you've ever found yourself struggling on your professional path, you may have considered hiring a business or career coach to help get you on the right track. A good coach will listen to your concerns, give you an honest assessment of your weaknesses, and help you leverage your strengths to maximize opportunities.
As an entrepreneur, it is your job to make sure your business runs as smoothly and efficiently as possible. It can be addictive to throw yourself into the role and work day and night to make sure your business succeeds. You may have a strong drive or unstoppable motivation that powers you forward, but at what cost?
For many sales professionals, it's easy to get caught up in the numbers – quotas, commissions, order size, etc. But when it comes down to it, your customers are people, not just numbers, and they don't want to be treated as another name to cross off your list.
Half the battle of working with a client is getting them to like and trust you on a personal level. They need to connect with your personal brand in a way that makes them feel comfortable and willing to work with you.
Individuals of all stripes often turn to professional coaches to help them assess a complex or risky endeavor, navigate a career crisis, or simply live a more fulfilled life. As a coach, your role falls somewhere between a therapist and a teacher: You must know how to listen carefully to your clients' problems, as well as impart your wisdom to help them succeed.
It's been said that change is the one constant in life. As much as people want comfortable circumstances to stay the same, they can rarely stop the flow of events that shake up the status quo.
Working parents know how difficult it is to balance a career with caring for children. However, parents who run their own business experience an added layer to this challenge.
The mental health of your employees is key to their productivity at work. Taking a mental health day to refocus and regroup may be more beneficial than companies realize, and it has prompted several organizations to begin offering it as an added benefit to workers.
Transitioning from the workday to your personal life takes some practice. When you arrive home from work, it can be difficult to shut off for the day and focus on your personal responsibilities. As many as 87% of people say they feel overworked, according to a report by Advise America, and only 42.1% say they have a good work-life balance.
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